Delivery Times COVID-19
We understand how important it is for you to receive your portrait. We strive to deliver products with as little delay as possible. However, the delivery times are currently longer than usual due to Covid-19.
Note, it can take up to 3 weeks for you to receive the portrait.We would love to send you the portrait so you can have it at home.
.We know how special houses are to our customers and our artists had tried to recreate your house in the best way possible.
Having said that, we also want to make sure we address all your concerns. For those who have experienced delays with the purchase, you may request one of the following:
- A full refund
- Get a 15% discount on your order
Please accept our most sincere apologies for the inconvenience caused. You may contact our support team at firstname.lastname@example.org should you require any other information. We will be happy to help.